The Webex Meeting Site Administration is oriented to manage and access to your Webex Meeting, Events, Training and/or Support. SSO isn't required for this feature. Reset password for a Webex Meetings site: If you update a non-SSO site to Control Hub, then your users will have to re-sign in to the Webex Meetings mobile app for iOS. The following reading will help: The Control Hub eBook: https://ebooks.cisco.com/story/controlhubessentials/, How to manage your domains: https://help.webex.com/cd6d84. API integrations can be built entirely with Webex XML APIs. As an administrator, you can force meeting hosts to use the site-wide default meeting lock settings, or allow the host to set the number of minutes after the meeting starts when it gets locked. This window shows that. If your site fails to update to Control Hub, check the following table to see if one of these comon errors are the cause and what you can do to fix it. Partager cette fiche FICHE PRODUIT CISCO WEBEX CODEC PRO Fiche Produit Produits complmentaires Profitez d'outils plus intelligents et plus intuitifs dans des espaces de collaboration restreints, petits, moyens, grands et personnaliss. Scroll down to Service Request Settings, and select Allow users to request additional services. If you don't enable the option, you can assign the Presenter role to select participants or attendees. A guest user is categorised into the following user groups: Unverified Users Users who have not signed in and whose identity is not authenticated. Sign in to Site Administration, and go to Configuration > Common Site Settings > Options. We absolutely recommend that you keep your number of administrators to a minimum. For example, a meeting entitled Discuss acquisition of Company A can have financial impacts, if revealed ahead of time. For a more detailed overview of the differences between Site Administration and Control Hub, see this article. A. Username values are lost after updating a site to Control Hub. Historically Webex Meetings Sites were managed via Site Administration tool. If you have users whose email address domains belong to a Control Hub organization that's in Webex for Government, then those users must be deactivated in Site Administration before updating the site. If anything goes wrong, you'll see an error message with suggested action. But there are some exceptions which are detailed in the following list: createuser API takes longer to complete on Control Hub managed sites. For more information, see Scheduled meetings: Enforce meeting password when joining from phone or video conferencing systems. We have a centralized user management system underlying Control Hub, where users are distinct and unique within the whole organization (and all of Webex). Example https://example.webex.com/admin Step 2 On the left navigation bar under Manage Site, choose Site Settings. The Webex APIs include several APIs that allow administrators to programmatically perform administrative actions such as provisioning a user or assigning a license to a user. Site administrators can add, edit, or deactivate users, assign different account types, and enable site-wide account settings. You can set up organization- or group-based license templates to automatically assign licenses to new users. If you have questions about concurrent licenses, contact your Webex account manager. Sign in to Webex Administration Use Webex Administration to manage your users and their Webex accounts. The benefits of managing sites in Control Hub include: Unified license assignments across all Webex services. Yes, the user will have access to all of their old Meetings content if they're assigned a license to any of the previous Webex sites they were on. You'll be blocked from updating your site. To prevent attendees from joining before the host, uncheck the following boxes: Allow attendees or panelists to join before host (Meetings, Training and Events), The first attendee to join will be the presenter (Meetings). Sign in to Site Administration, and go to Configuration > Common Site Settings > Audio Settings. For example, an authorized administrator can customize session configurations to disable a presenters ability to share applications, or to transfer files on a per-site or a per-user basis. In Control Hub you can accomplish the equivalent by using an external full administrator account for this purpose. Adding users to Control Hub: https://help.webex.com/nj34yk2, Integrating your Control Hub organization with an identity provider: https://help.webex.com/lfu88u. People API doesn't support the assignment of Site Admin roles to users. With this default setting, when a meeting starts, and the meeting is unlocked, all guest users are placed into the lobby, until the host admits them. The most common recommended action for these users will be to claim the users in Control Hub or deactivate the users. For example, you'll still need to use XML APIs to assign meeting licenses to users outside of the organization that owns the site. Some usernames or email addresses in Site Administration conflict with usernames or email addresses in Control Hub. This measure ensures that only people with an invitation can join the meeting when using a phone or video conferencing system. Review the list to check for any problems while updating. To turn on or turn off a user account, check or uncheck Active next to the account, then select Submit. Locking Webex meetings affects the meeting entry behaviour for all users. If the Control Hub organization has SSO configured, then that SSO governs the sign-in experience to the Webex App and all Control Hub managed sites. Users are redirected to sign in to that site. Active Directory isn't available for Site Administration. Most XML API integrations should work, without any changes, after updating your site. In Modern View , from the left navigation menu, select Support . This CSV file includes username values. Full admins in the organization has write access to all Control Hub managed Webex sites. There are a few types of user accounts and each allows users to do different things: Allows users to host sessions and use Site Administration. For more information, see Allow participants to share during meetings. Allows users to sign in to your Webex to attend meetings, maintain a personal profile, and to view the meetings list. All tracking code values for users are preserved when you update a site to Control Hub. You'll need to provide some basic information like your integration's name, description, and logo. Add the Webex Scheduler add-in from Microsoft AppSource Set your Webex site in Outlook Yes, the user will still have access to their old recordings. Sign in to Site Administration, and navigate to Configuration > Common Site Settings > Options. Follow these best practices to help ensure security for your Webex meetings, trainings, and events. Site Administration allows you to specify required profile fields for new users (previous screenshot). These suspicious phone numbers can come from anywhere in the world. We'll also enable licensing external users with APIs. If you are using API integrated applications, you need to update them to use the Webex API. Automatically accept or reject signup requests from certain Internet domains. To accept one or more signup requests, select the check box for each signup request that you want to accept, then select Accept. Control Hub only needs a display name and email address to create a user. Go to the Webex Events section, and check All events must be unlisted. If you disable the use of third-party virtual cameras for your site, only Webex can access these permissions. For example, Unverified Users cannot join the meeting while Verified External Users are placed in the lobby, or Unverified Users are placed in the lobby while Verified External users can join the meeting directly. Consistent security policies across all Webex services. Old usernames can no longer be used, and those users must use their email address to sign in. Sign in to Site Administration, and go to Configuration > Common Site Settings > Options. Site update takes approximately 2 minutes + 500 users/minute to complete. Allow attendee to join the audio portion of Personal Conference before host. For each password request, Site Administration sends an email message to the person who requested the password, indicating Site Administration sends an email message to the person who requested an account, indicating that if the request was accepted In Site Administration, the user profile is distinct per meeting site. Some values, such as address, arent synched yet from Webex identity to Meeting sites. Those same credentials apply to all Control Hub managed sites in that same organization and to the Webex App. this procedure to accept or reject password requests. GET /v1 /adminAudit/eventCategories Response Properties eventCategories array [string] An array of audit event categories. Ciscos long term direction is to use only REST APIs (for all operations on users and meeting sites). User Account Types There are a few types of user accounts and each allows users to do different things: If your Webex contract provides the concurrent license option, you can add any number of user accounts. Users sign in with one email address for every service. Check the box next to the request, then select Accept or Reject. The sign in-experience to the Webex App isn't affected as a result of updating to Control Hub. You and other administrators can review self-sign up requests in Alerts center. Sign in to Webex Site Administration go to Site Information. This requires you to configure your SAML assertions to pass this value when configuring SSO in Control Hub. You can change the landing page that appears when a Webex session ends. There is an issue with the organization ID. Add a new user to your organization. The Display name appears in the Meetings Participants List. The same user can't have different passwords in different Webex sites. 0 Helpful. Collaborate Terms & Conditions. and password, and assign it to another user. Similarly, if you allow attendees to join before host, consider not allowing them to join audio before host. Yes, thank you! Ask the user to check that they can schedule and host new meetings. Use the Search features to locate the user account. There's a few minutes delay for this operation during the top of the hour. Contact your Webex Support team to validate that the site is user-linked. Hosts can't change the lock settings for their meetings. For more information, see this article. It can take some time for the download button to appear (minutes for most organizations). SSO is required for this feature. We plan to deprecate Webex Site Administration in Q4 of the 2023 calendar year (exact date to be determined). These values will be synched to Webex identity in the future. Click Download CSV once the export finishes. This'll also apply to non-SSO organizations. Sign in to Webex Site Administration and go to Users > Add User. It is not possible to link users in WebEx Administration to WebEx Control Hub. Cisco Webex Meetings Desktop App Installation Matrix The Webex Meetings desktop app can be downloaded automatically or manually, or it can be mass deployed by your site administrator. If your organization decides to add more products, such as the Webex App or Webex Calling, you'd have to manage those products in Control Hub while still using Site Administration to manage Webex Meetings. Whether you're having a quick discussion or working on a project from. View only - Allows users to view, but not change, information in Site Administration. The Cisco Webex suite delivers a complete collaboration from the cloud that connects people and teams anytime, anywhere. Hiding meeting and event links within meetings deters attendees from inviting unwanted guests by making the links less convenient to copy and share. Use The meeting lock controls allow an administrator to do the following: Automatically lock the meeting 0, 5, 10, 15, or 20 minutes after the meeting starts. Each site can be set up with different SSO configurations and IdPs. Step 1 Log in to the WebEx Site Administration interface using your WebEx Site Administration URL username and password. Go to Configuration > Common Site Settings > Tracking Codes. Those certificate names are based on the WebEx Site URL. Sign in to Webex Site Administration and go to Users > Edit User. If you're logged in, select My Webex Apps from the menu under your avatar at the top of this page, click "Create a New App" then "Create an Integration" to start the wizard. The tool doesn't check to see if you've corrected the issues until after you start the final update. On the Add User page, select the type of account that you want to create. Telephony callback fraud can happen when someone joins one of your meetings and uses callback to call suspicious phone numbers from different countries, which cost your organization money. Check the Call-back check box to enable call-back to each phone number. Confirm that their scheduled meetings are effective. Users must. Users can change their own email addresses in Control Hub organization: https://help.webex.com/nme40aeb. Pending self-sign up account requests aren't carried over to Alerts center. Many organizations that use SSO may prefer to centrally manage their users in external directory tools such as Microsoft Active Directory and Microsoft Azure, as well as requiring authentication with external identity providers. Sign in to manage your Webex account Manage your account Sign in and make changes to your subscription, see your account details, change your password, and more. Small business account management (paid user), Review prerequisites for updating administration, updating a site to Control Hub is permanent and you can't undo the update once it finishes, Prepare site API integrations to work with Control Hub, https://ebooks.cisco.com/story/controlhubessentials/, https://developer.webex.com/docs/api/v1/session-types, https://developer.webex.com/docs/api/v1/tracking-codes, Disable Site Administration features that block updating administration to Control Hub, Review Site Admin users that could block site update, Manage User Accounts in Cisco Webex Site Administration, Batch Import and Export Webex Users in Webex Site Administration, Update a Meetings site to be managed in Control Hub, Validating site management from Control Hub, set up organization- or group-based license templates to automatically assign licenses, End user sign in changes after updating site to Control Hub, set up organization- or group-based license templates. User profile fields are configured per site, so the same user can have different values across multiple sites. For better performance, you can add an additional thread to parallelize createuser calls. Admins review requests in Alerts center. Even meeting titles can reveal sensitive information. Some sites won't be enabled for this feature until the partners that manage those organizations are ready. Use this procedure to display an account signup form on your site so that users can request participant accounts. With the default setting They wait in the lobby until the host admits them, when the meeting is unlocked, users in your organization who have signed in with a Webex account using a host or attendee license bypass the lobby and join the meeting directly. Features that are marked with a red circle X icon must be done. About updating from Site Administration to Control Hub Webex is becoming a unified platform for managing meetings, messaging, calling, and other modes of collaboration. Webex Assistant for Meetings is enabled, by default. To have requests placed in a queue for approval, select Site admin will manually approve host account requests. If you try to update the site to Control Hub while users have these problems, the update administration process could fail. Note : For customers who have performed a silent installation of Webex Productivity Tools or the Webex Meetings desktop app for an earlier version and are planning to upgrade to a later version, you must first perform a silent . Your scheduled meetings also aren't affected. If you need access to those values, one solution is to copy the values to a tracking code before updating the site. Keep in mind, that using this option limits your meeting, event, or session to internal attendees (users with an account on your Webex site). Businesses, institutions, and government agencies worldwide rely on Webex. Those users also won't be shown as having any access to the site in the user section of Control Hub. You can either have the same SSO for all sites, or no SSO at all. Hosts can also configure meeting security, meeting options and attendee privileges when they schedule their meeting. Each Webex site is autonomous and the same user can have different email addresses and passwords across different Webex sites. Tracking code values for users will be preserved and available after updating a site to Control Hub. Site Admin sites without SSO configured will have SSO enabled and will use the same IdP as the organization after being updated to Control Hub. In the Contact Information section, enter the numbers for office, cell, and alternate phone, and address information. If you configure these additional requirements, you cannot add users to the site without them. Administrators from partner organizations can host test meetings without consuming a license. If your Webex site enabled auto account creation in Site Admin, you can enable a similar feature in Control Hub with SAML auto account creation. form on your Webex service site. If you enable the feature, users can request accounts from your Webex site. In the future, we're working on allowing admins to configure Control Hub to require sign in for all participants whose email addresses match domains claimed by the organization. All management for this site must be done in Control Hub. In the Site Options section, check Enable Personal Room (When enabled, you can turn this on or off for individual users). at the sign-in screen to reset their password. You can use the Webex API to create a new webhook, to update an existing webhook, or to delete a webhook once it's no longer needed. If your meeting is listed on your site or is not password-protected, unauthorized users could potentially gain access and initiate expensive calls without the host's knowledge or consent. Administrators can make tracking codes required for new hosts. Once you've reviewed the user CSV file and looked at what features you may have to reconfigure, continue reading the rest of the sections in this article to prepare your site and organization on how to update to Control Hub. Pour toutes demandes, contactez-nous au 01 43 00 43 08. A. If your organization is configured for directory sync, make sure all users on the site that must be part of the Control Hub organization are added to Directory Connector or Azure AD first before starting the update. If any of these options aren't available, contact Webex support to enable them. Review the prerequisites, especially the CSV list of users in states that could affect the success of the update. Manage User Accounts in Webex Site Administration. Also, consider restricting video conferencing systems from dialing into a meeting that requires attendees to sign in. Consistent security policies across all Webex services. For additional information, see the Webex security technical paper. This should be done 24 hours before you start the site updating process so that users on the site can be linked to the new users in your Control Hub organization. Sign in to Site Administration, and open the Update Administration page. This setting applies to Events (classic). Administrators consume a license to become a site administrator and can host meetings. Webex helps to simplify business processes and improve results for sales, marketing, training, project management, and support teams. After this change is made, system traffic coming from hostnames, other than the ones currently configured, is dropped. The benefits of managing sites in Control Hub include: Unified license assignments across all Webex services, such as Meetings, Messaging, and Calling. The update will fail if active users on the site can't be linked to Control Hub users. If you set the number of minutes to 0, your meeting is locked when it starts. But your results could vary. A. If the Display name field is empty, the user's First name + Last name appear in the list by default. Under Security Options in the Webex section: Go to the Webex Meetings section, and check All meetings must be unlisted. You cannot remove a user account from your Webex service site using Site Administration. The following subscription has pending operations in Control Hub: (SubID). Users can have different email addresses or passwords across different Webex sites. The experience of managing sites in Control Hub is similar to managing in Site Administration. 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