Development. Although there is a substantial amount of literature covering NSD success factors, the numerous publications are fragmented and do not provide a comprehensive overview. 3.It must be fact driven, not opinion driven. A Survey on Issues and Challenges of Web Service Development, Bihar's Agriculture Development: Opportunities & Challenges, Challenges of Service-Oriented Architecture (SOA)Challenges of Service-Oriented Architecture (SOA) Knutsson & Glennow I Title: Challenges of Service-Oriented Architecture, Service Innovation and Design Challenges of Service Innovation and Design New Service Development Processes Types of Service Innovations Stages in Service, Challenges of Service Design & New Service Development. The steps involved in the new product development process are as follows:- 1. : Pursue a planned search for new knowledge, : Apply existing knowledge to problems in creation, : Apply knowledge to problems to improve a current, : new service driven by information and computer based, Start-up Business: new service for existing market, New Services for the Market Presently Served, : augmentation of existing service line (e.g. hVo6Wne;-iC]:B"ctH9k}-oE)G~jUNTb 1VIBNaNIlQ)'iRs$B(8*"T&"A4"1DJ*4g}#v}y[Jz?26~0. The goal of new service development is to create new services that your clients will value and that makes the organization stand out among the competition. Quite a few studies, however, have examined the role of product, ABSTRACT Purpose of this paper. New Product Development Process: Steps, Procedure and Stages The Cloud Software consortia has achieved great results and generated real business value for many companies, and some of the examples and highlights are presented in this book. Service development is the end-to-end process of developing and launching a new service to be sold to customers. This means an efficient customer process, that is to say the process must be adapted to the logic of the customer's behaviour and a good customer outcome, i.e., the service is associated with quality. Executive Leadership . %%EOF hbbd```b``M )D0H@Q 4.It must be methodological, not philosophical. My aim was to find development ideas and recommendations for the international side of the alumni. The office is located in the Bussman Hall Annex on the Santa Rosa campus. New Service Development Innovation in Services Basic Research: Pursue a planned search for new Introduction The importance of the service sector is emphasized by virtually any economic measure chosen. New Service Development and Innovation in the New Economy/ Bo Edvardsson, Anders Gustafsson, Michael D. Johnson, Bosil Sandn Alongside the growing role of the service economy in developed countries, studies into New Service Development (NSD) and its role for service innovation have increased (Zomerdijk & Voss, 2011). The development stage addresses the complete service design and testing, personal fNew Service Development Cycle EMAIL: Please contact Jamie Cook at mailto:jcook@santarosa.edu. Semantic Scholar is a free, AI-powered research tool for scientific literature, based at the Allen Institute for AI. Of this total, 59% will need to be allocated to investments for new infrastructure and 41% to investments for maintenance and replacement of assets reaching the end of their useful life. New methods and technologies offer opportunities for developing new and/or improved services. Download & View New Service Development as PDF for free. Developing Brand new services: New service development (NSD) is a topic of high relevance for decision makers in service firms and manufacturing firms alike. A short summary of this paper . Anne Smith. This study aims at evaluating new service development (NSD) process of renewable energy investments. When the template is complete, anyone reading the Service Summary document should be able to quickly understand your service. Francis Wilson. The JMR-TD phase is the technology demonstration precursor to Future Vertical Lift (FVL). The paper focuses on dimensions related to the. 21-39 When Toggle navigation Home Features Specifications Testimonials Contact Our members, Student-athletes receive individualized training plans and focus on intricate development cycles inclusive of base training . In June 2013, Bell Helicopter announced that the V-280 Valor design had been selected by the US Army for the Joint Multi-Role (JMR) Technology Demonstrator (TD) phase. New Service Development Process Journal of Global Marketing Volume 20, 2007 - Issue 2-3 509 Views 20 CrossRef citations to date 0 Altmetric Original Articles New Service Development Process Emerging versus Developed Markets Ian Alam Pages 43-55 | Published online: 11 Oct 2008 Download citation https://doi.org/10.1300/J042v20n02_05 References MBAG 207 NEW SERVICE DEVELOPMENT NEW SERVICE DEVELOPMENT Innovation ideas can come from: Customer New service development relies on the complex task of understanding and anticipating latent customer needs. (PDF) Key Concepts in New Service Development Key Concepts in New Service Development Authors: Bo Edvardsson Karlstads Universitet Jan Olsson Abstract This article deals with service. 2, pp. Stage 1: Generating the Concept: The ideas about new services can be generated internally or externally. The Hong Kong University of Science and Technology, Case study 4 - Apix Polybob Company - MRP Case Study.docx, Urban Water Partners solution(Final2).xlsx, DIF Cognitive Level Understanding Comprehension TOP Nursing Process, P a g e 54 A project team is in the design stage of a new mountain bicycle, Each amino acid has a group in the N terminus and a group at the C terminus, Lest I forget I would like to add a nuance here I am not that concerned about a, IncorrectQuestion 12 0 2 pts What transforms a government structure into either, 92000 A 88000 B 96000 C 48000 D 193 Gleim 24180 Source CMA 1296 3 8 Refers to, 1 1 pts Question 5 Writers can defer the actor of a sentence by using passive, 24 Work Engagement The second dependent variable examined in this study is work, The screen must provide users the ability to enter or select the following, These procedures are intended to restrict entry to users with legitimate, Various patterns of growth can be observed in a broth culture The presence of, 85 Inulin clearance measures the rate of glomerular filtration TRUE Blooms Level, 17 5 Forecasting inv turnover C K Answer a MEDIUM Fairchild Garden Supply, C attempting to use the principles of positive reinforcement to induce change D, causes injury to the patient To successfully pursue a medical malpractice suit, Madam Speaker I think the minister could come back to Parliament on another day, Results for question 12 12 2 2 points Chapter 10 Topic 1 When looking at. Moira Fischbacher-Smith. Chapter 5 - New Service Development 7 fService System Design Tools Service Blueprinting - Design tool based on the process flow diagram Delineate front office from back office operations Determine standard or maximum execution times, materials and the exact process for each step Identify potential failure points and generate Use it to document key decisions and service information. Workforce Development Board, has been awarded a New York Systems Change and Inclusive Opportunities Network Disability Resource Coordinator federal grant from the New York State Department of Labor in the amount of $00,000.00 1 per year for the period of January 1, 2022 to December 31, 2024, and future extensions may be available; and In-vivo communications provide wireless networked cyber-physical systems of the embedded devices that enable accurate, quick, and cost-effective responses . Commercialisation/Launching of Products. This site is like a library, Use search box in the widget to get ebook that you want. All documents included in your online employment application become the property of the District. 398 0 obj <>stream This paper draws on theory from market and learning orientation in conjunction with a servicecentered model, and . Simi-larly, Hart and Service (1993) discuss the lack of functional integration in a distribution Submission into the new Australian International Development Policy Public Services International (PSI) brings together more than more than 700 trade unions representing 30 million workers in 154 countries and territories. NJDEP Division of Science and Research . Kindstrm and Kowalkowski (2009) divided the NSD process into four stages: market sensing, development, sales, Although there is a substantial amount of literature covering NSD, Innovation is a strategy to keep customers satisfied" is an old adage but holds true even today. Permanently allowing businesses to fully and immediately expense their research and development (R&D) expenditures, reversing a switch to five-year amortization that took effect on January 1, 2022; Increasing the $600 threshold for 1099-K information reporting, ideally to the $20,000 and 200-transaction thresholds in place before passage of the . new menu, : changes in features of currently offered service, Ability to protect intellectual and property technologies, Ability to build prototypes or conduct tests in a controlled, Process structure, service blueprint, strategic positioning, Servicescapes, architecture, process flows, layout, Geographic demand, site selection, location strategy, Strategic role, queuing models, planning criteria, Measurement, design quality, recovery, tools, six-sigma, Encounter triad, culture, supply relationships, outsourcing, Strategies, yield management, queue management, purpose of a service; it defines target market and, mixture of physical items, sensual benefits, and, The physical resources that must be in place before a service can be offered, The material purchased by the buyer or the items provided to the customer. Report. During construction, tax-exempt bonds subject to new private activity bond volume cap must fund at least 50% of the aggregate basis of the project. Download Download PDF. Competitive Analysis Two-Generation Continuum from Ascend at the Aspen Institute. Drawing from both the DCs view and the NSD perspective, this paper explores, Instructor: Docent Sakari Luukkainen In today's fierce competition companies are fighting against declining prices and profitability. New service development: areas for exploitation and exploration Larry J.Menora Mohan V.Tatikondab1 Scott E.Sampsonc https://doi.org/10.1016/S0272-6963 (01)00091-2 Get rights and content 1. SocPsy 1Z03 Assignment_ Goffman's Application Assignment (1).pdf, Copy the table below on a separate sheet of paper which would serve as your, Which role should you assign to User1 A Compliance administrator B Message, C Diff 2 Type MC Page Ref 201 LO 1 AACSB Difficulty Easy 9 Which of the, Physician orders a comprehensive metabolic panel but also wants blood work on, Question 6 5 pts Q006 If a fault offsets a sequence of sedimentary rocks what, Unit 2 Part 2 Discussion_ Myrlande Luctama (1).pdf, Glass factor Contact factor XIII Fibrin stabilizing factor Laki Lorand factor, An individual in the House or Senate chosen by their party members whose job is, The following section discusses real life applications of social class and its, Section C Questions 45 Marks 1 In an experiment Marus pours gas X over a candle, Short answer type To demonstrate higher level skills and knowledge wherein, Symptoms Minimal change in nephrotic syndrome is due to increased permeability, 12 One of the weaknesses of quantitative research is a related secondary data is, The nurse is preparing to give an oral potassium supplement to a patient who is, 3 Non Convertible Debentures of SBM Bank India Ltd are listed at National Stock, In performing a family assessment what is the best way to handle the situation. Water systems / Okd In product development, testing involves construction of. The Army classified the offering as a Category I proposal, meaning it is a well-conceived, scientifically or technically . Member Services [email protected] +1.703.519.6200 (phone) +1.703.519.6299 (fax) About ASIS About ASIS. Major companies like HUK-Coburg, ThyssenKrupp, Bundesdruckerei (German Federal Printing Office) and many others are satisfied customers of our PDF Xpansion SDK (Software Development Kit for portable document formats - PDF, PDF/A, XPS) who have enjoyed their diverse advantages for years. View New Service Development.pdf from ADLT 612 at Virginia Commonwealth University. New Service Development: From Panoramas to Precision. Three stages of the NSD process were identified: identification of market needs, development of new services, and market introduction. 0 Phase 3: Testing What Will Customers Think of Your Ideas? The analysis stage includes business analysis and project authorization. relationship and proposed agreement between property owner and service provider Please return completed Application Package to HPD: By email to NYC1515@hpd.nyc.gov Or by mail to NYC 15/15 Rental Assistance Program New York City Department of Housing Preservation and Development 100 Gold Street, Room 9C10 New York, NY 10038 The development of in-vivo communications and networking systems has the potential for improving the healthcare delivery while also enabling the creation of new services and applications. Two-Generation programs explicitly target low-income parents and children from the same family, providing intensive, high-quality services for both, achieving greater results than the sum of its parts. The Temple Loft includes 82 units ranging between 800 to 3,000 sf with underground parking, gym, spa, clubhouse, and outdoor BBQ areas and spacious balconies. This is the first book to address the topic of new service development for the evolving experience economy. Cycles of Board Work Although everything in your first year may seem new, you'll notice over your term that much of your board work comes in cycles. 10 (2020) No. About Education . This session will intro- Planning New Business in Addition to Product? 2007. The word "new" is popular in marketing because it's a good way to attract people's attention. Course Hero is not sponsored or endorsed by any college or university. Permanent first mortgage loan amount will be set based on HDC underwriting criteria as set forth below. Released by SAGE Publications in 12 November 1999 with total hardcover pages 344. 186 views. Documenting your strategy will help identify any risks for the product and your business. endstream endobj startxref The aim of this research was to investigate how service firms evaluate their new service development (NSD) activities. View New Service Development.pdf from MBA 123 at Seth M.R.Jaipuria School, Lucknow. The New York City Office of Technology and Innovation (OTI), formerly known as the Department of Information Technology and Telecommunications (DoITT), is the department of the government of New York City that "over[saw] the City's use of existing and emerging technologies in government operations, and its delivery of services to the public". Explore our current projects and resources >. Words: 570; Pages: 31; Preview; Full text; New Service Development Assumptions It . product prototype & testing for cosnumer acceptance. 58:12A-42, 40 C.F.R 141.84 (a)(6)). 377 0 obj <> endobj Need an Investor or Funder for Your Idea? However, there are different degrees of "newness" in new service development. It draws upon the expertise of internationally recognized authors and covers topics in. These include (i) Intensive growth (ii) Integrative growth (iii) Diversification The results show that e-service innovation depends on networking, informational, operational and supporting, and strategic capabilities, which create the required platform for innovation in e-services in the organization. Michael Porter has written about three generic strategies in 1980. Category: Business. To facilitate proactive learning about the customer, recent findings stress customer involvement in the development process and observations of customers in real action. timeframes, from conception to implementation. Download New Industrial Service Development PDF/ePub or read online books in Mobi eBooks. Inventory Development . This book was released on 22 October 2022 and published by SAGE, with total hardcover pages 348. Innovation is a widely examined area of management, since it is identified as an essential development and competitiveness factor, with rising importance in the age of knowledge-driven economy, This paper extends the dynamic capabilities (DCs) perspective into the study of new service development (NSD). E-Mail. }8BLgl R\j? November 2022 2 . Stage 2: Developing New Service Strategy We must decide the strategy that our company would like to take to grow in the marketplace and align new service development in that direction. market and customer needs. product testing. A product development strategy is a plan that includes: details of your new product concept. The SIM demonstrates the value of using the SERVQUAL literature to understand how best to provide excellent quality that results in more fully satisfied customers and, ultimately, improved service performance. Product Development 7. 2 download. It argues that the main task of service development is to create the right generic prerequisites for the service. Gone are the 1995 and 1997 documentation guidelines. Personnel Mechanisms: A formal new service development department or function with responsibility for generating new ideas, suggestion boxes for employees and customers, new service . How to Get Feedback From Customers Phase 4: Analyzing %PDF-1.6 % This seminar will explore those changes, code deletions as well as many changes to specific CPT E/M categories. Sandn, Bodil. Youth Business International (YBI) partnered with the Inter-American Development Banks innovation laboratory, IDB Lab, to design and deliver a regional Youth Entrepreneurship Programme (YEP). Marketing Strategy Development 5. Business Analysis 6. using the new tool, from 12/10/2022 and forward, will . Thanks to our flexible pricing, you only pay for the PDF Xpansion SDK components that you actually need. Introduction Many water systems in New Jersey are currently required to develop a service line inventory to identify lead service lines within their system (See: N.J.S.A. Service Industry in India is one of the fastest growing Industry contributing towards fifty percent of. Concept Development and Testing 4. This study aims to conduct a bibliometric analysis of reputational risk and sustainability. Major service . Although the agency's primary purpose is to . The Department of Human Services Division of Family Development provides basic income and an Idea Generation 2. New service development (NSD) is a topic of high relevance for decision makers in service firms and manufacturing firms alike. This is the first book to address the topic of new service development for the evolving experience economy. European Management Journal, 2007. (PDF) The process of new service development - issues of formalization and appropriability The process of new service development - issues of formalization and appropriability Authors:. More details. A Hierarchy of Service Innovation. Substance Abuse and Mental Health Services Administration (SAMHSA) Center for Mental Health Services (CMHS) . A review of service development by Cowell in 1988, highlighted the following points: Services development appeared to be technology driven rather than user driven Generally, the rate of new service creation is quicker, while user adoption of new services are slower, relative to new products Return on investment While all three activities involve novel and creative solutions, the return on investment is not the same for each of these activities. 5/20/2018 Challenges of Service Design & New Service Development. This includes identifying a market need, researching the competition, ideating a solution, developing a product roadmap, and building a minimum viable product (MVP). The success of the new service product depends, therefore, on the accuracy of understanding customer needs, the ability to create or customize the service to meet specific needs of customers, and the competitive speed at which the service is delivered. H? Developing Brand new services: New Service Characteristics: Since services are intangible, it has to have 4 basic characteristics: 1.It must be objective, not subjective 2.It must be precise, not vague. New Service Development, C. M Froehle and A. V. Roth (2007) have introduced Resource-Process Framework of New Service Development. Sample 1 Sample 2 Sample 3 Based on 15 documents Save Copy Examples of New Service in a sentence implementation plans and processes. In fact, we can identify seven categories of new services, ranging from major innovations to simple style changes. Developing Your Product Phase 1: Generating Ideas Many Sources of Ideas Protect Your Ideas Phase 2: Researching Is Idea Feasible? hb```(fwB cB G ,[0i(P`a-o #cCE3R'H`Z~K&40.\%pi"A*LK Development of new products and services has become an important, My thesis focuses on international alumni activities in Mikkeli University of Applied Sciences. 384 0 obj <>/Filter/FlateDecode/ID[<0290FBEBFEC88042A18E2E9EB27BFB43>]/Index[377 22]/Info 376 0 R/Length 63/Prev 666313/Root 378 0 R/Size 399/Type/XRef/W[1 3 1]>>stream Course Hero is not sponsored or endorsed by any college or university. IMG Academy's track & field and cross country program is the optimal college preparatory environment for student-athletes to receive both a challenging academic course load as well as a world-class athletic training. November 15, 2022 . Originally built in 1927, the Temple Loft building was re-imagined as a collection of some of the most contemporary and prestigious lofts in Long Beach. Download link book entitled New Service Development by James Fitzsimmons in pdf, epub and kindle format is given in this page. This approach re-sults in long development lead times, communication problems, and increased costs. In most service categories, the traditional approach may take many weeks, months, or years. Click Download or Read Online button to get New Industrial Service Development book now. Download; Facebook. This paper constitutes an attempt to close part of, By clicking accept or continuing to use the site, you agree to the terms outlined in our. The product development process describes the six steps needed to take a product from initial concept to final market launch. PHONE: (707) 527-4954. The authors empirically explore the strategic influence of team-based organizational structure, NSD process design, and, The critical role of innovation has long been recognized in physical goods; however, the development of innovative services has received much less attention. Accenture is a leading global professional services company in Thailand providing a range of services & solutions in strategy, consulting, digital, technology & operations. The existing literature remains silent on the necessary antecedents for developing customer support services (CSS). New Service Development Success Factors The factors which can ensure the success of the new service development process are as follows: 1) Nature of Service: These factors are associated with exploring the basic nature of the service in terms of cost, complexity, innovation, quality, and whether it is people or equipment based. By synthesising the literature on new goods development and services marketing, the results of a major empirical, This article examines the strategic process of new service development (NSD). New service development 1 of 30 New service development Aug. 01, 2014 14 likes 13,804 views Download Now Download to read offline liza daoanis Follow professor at AMA International University - Bahrain Advertisement Recommended New service-development-process-design Gopinath Guru 4.9k views 16 slides 3.service product development Akash Bakshi New Service means a service that (i) is distinguished from any existing service offered by the Utility by virtue of the technology employed; or (ii) includes features or functions not previously offered in any service configuration by the Utility. barriers in the development. Examination of the effective development of new services and some essential factors that should be taken into account in this process by postal enterprises finds 4 main groups of NSD drivers. o D. Jin et al. A customeroriented new service development process Ian Alam, Chad Perry Journal of Services Marketing ISSN: 0887-6045 Article publication date: 1 November 2002 Downloads 18523 Abstract The purpose of this research is to answer the question: how can a new service development (NSD) program in the financial services industry be managed? A novel fuzzy hybrid multi-criteria decision-making model is then introduced. Full PDF Package Download Full PDF Package. The Customer's Role in New Service Development Given today's industry dynamics, new service development is becoming increasingly important to the competitiveness, growth, and survival of organizations. The research described here reports on an, Current research on new service development (NSD) management has resulted in an impressive amount of literature on the success factors of new service development, but there is little literature on, In companies where new product development plays an important strategic role, managers necessarily contend with a portfolio of projects that range from high technology, new-to-the-world, innovations, Purpose The purpose of this paper is to identify and describe certain critical dimensions related to service innovation in manufacturing firms. The research was conducted using the Scopus database, which returned 88 publications published during, What factors lead to success in the development of new businesses services? This Paper. Internally, the sources can emerge from the sales staff, front office staff, or specifically the R&D department, whereas the external sources can be the information about customers' needs or the actions of the competitors in the market. Service Development Support Documents Service Development Template - This template helps you track your service development process in a narrative format. Transition from Expiring to New CMHS NOMs Client-Level Measures Tool & Infrastructure Development, Prevention and Mental Health Promotion (IPP) Indicators . New service development (NSD) is seen as essential for enhancing profitability (or viability) of existing services through cost reduction and increased sales; attracting new customers/consumers and creating loyalty amongst existing ones. Viable? Delivery system: process structure (Front and Back office), automation, customer participation, Facility design: size, aesthetics, architecture, layout, Location: customer demographics, single or multiple sites, site characteristics, Capacity planning: managing queues, number of servers, accommodating peak or average demand. Re-envisioning golf course land . The New Service Development (NSD) Process Operations Management Homework and Assignment Help, Homework and Project Assistance The New Service Development (NSD) Process The new service development (1 SO) process i very similar to the NPD produce with one major difference. NEW BOARD MEMBER LAUNCH AGENDA JAN. 19, 2023 12-12:30 p.m. 12:30-1:15 p.m. 1:15-1:30 p.m. 1:30-2:15 p.m. 2:15-3 p.m. If the content New Industrial Service Development not Found or Blank , you must . We are a global trade union federation dedicated to promoting quality public services in every part of the world. nancial services, for instance, new service development (NSD) is usually organized in a sequential manner (Vermeulen, 2001; Vermeulen & Dankbaar, 2002). The following are common elements of service development. Debt Service Coverage Ratio: Open Resolution: 1.25 on the first and 1.15 overall. Service Development & Testing. Chancellor's Office, Workforce and Economic Development 1102 Q Street, Sacramento, CA 95811 | |916.445.8752 www.cccco.edu TO: Chief Executive Officers Chief Instructional Officers Chief Business Officers Chief Student Services Officers Career Technical Education Deans Regional Consortia Chairs Nursing Directors (2014) ISSN 1816-6075 (Print), 1818-0523 (Online) Journal of System and Management Sciences Vol. Test Marketing 8. UJ@B)SXHJ40u00t40p40Dt-@nl7@17A aF7N:TWoo @ New Jersey Department of Human Services Division of Family Development OFFICE OF CHILD SUPPORT SERVICES STATE SUMMARY TITLE IV-D REPORT OF CASES WITH ORDERS Comparison of August (FFY 2021 vs. FFY 2022) . / # Post on 14-Sep-2014. A Survey of New Service Development Tools Dayu Jin, Kah-Hin Chai, Chi-Chuan Wu, Kay-Chuan Tan Department of Industrial and Systems Engineering National University of Singapore Department of Business Management Tatung University . Butagain this is not possible in case of services & hence thisstage is also challenging. Idea Screening 3. In terms of investment effort relative to the size of the economy, Latin America and the Caribbean will need to invest at least 3.12% of its GDP in . 20/29. New York Assistant Professor - Department of Security, Fire, and Emergency Management. Service Research Center (CTF), Faculty of Economic Sciences, Communication and IT, Karlstad University, Sweden. A customer-oriented new service development process The Authors Ian Alam, Assistant Professor, Jones School of Business, State University of New York, Geneseo, New York, USA Chad Perry, Professor of Marketing, Graduate College of Management, Southern Cross University, Queensland, Australia Abstract The purpose of this research is to answer the question: how can a new service development (NSD . performed market-oriented service development in a clearly defined NSD process. Twitter. Author: Dr. Lori A. Lester . endstream endobj 378 0 obj <>/Metadata 81 0 R/Outlines 119 0 R/Pages 370 0 R/StructTreeRoot 124 0 R/Type/Catalog>> endobj 379 0 obj <>/MediaBox[0 0 595.32 841.92]/Parent 371 0 R/Resources<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 380 0 obj <>stream Professional Development. This typically includes market research, service strategy, customer experience, marketing, operations and launch of a new service. In 2023 all E/M services will now fall under the same guidelines introduced for office/outpatient services. New Service Development is an amazing book written by James Fitzsimmons,Mona J. Fitzsimmons. Design stage covers the formulation of a new service objective and strategy, idea generation and screening, and concept development and testing. The programme worked over six years (2013-2019) to address the challenge of high youth unemployment in Latin America and the Caribbean by expanding and strengthening entrepreneurship support services for . A survey of marketing managers in UK service firms was used to elicit, Abstract During the last decade, an increasing number of studies have been concerned with the factors that lead to new service success. 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