I am waiting by the door and NO delivery. I have a ring doorbell that shows no one came to the door, but the good part was that while I was talking to the rep and sitting on a chair on the front porch, I got another notice that they made an attempted delivery and I was not home. FedEx sent me an email saying they attempted to deliver a package 6 hours ago. Of course, the fedex driver lied again about an attempted delivery. I read a comment on tracking Delivery Exception occured. . By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I go downstairs and there's NO DOORTAG! Id also taken the day off work to retrieve this parcel so I was informed that it would come the next day so again booked another day off work Id like to write that I do not get paid if I am not at work Im not entitled to holidays or sick pay is an independent contractor. Your drivers are making doing business with you extremely difficult! Every time they say delivery attempt made I have been home. It seems to be a normal business practice now. Watched him go to the back of the truck, then 30 seconds later I receive the delivery exception and he comes back up and drives off! Sadly this time I got zero sleep due to feeling unwell and having a fever so as you can imagine sitting 10 1/2 hours in my window without a toilet break or anything to eat was incredibly uncomfortable and distressing. No one attempted. No knock, and he definitely did not ring the Ring video doorbell. Rest assured, it is not from FedEx whatsoever. Are they actually getting paid to not deliver anything?! This will surely increase the credibility of your complaint. As I explained to Fedex, my husband and I are disabled and can't walk to the mailboxes. No one rang the bell. FedEx is often used by scammers to send spam emails and usually, such emails are considered as normal spam but little did we know recent FedEx spam emails contain ransomware malware attachments. This has now occurred on a massive 62% of my last 50 package deliveries since June. Why you drivers have to lie about the attempt delivery which you never make? I wasnt informed about this until 230 in the afternoon when Ive been told that it arrived in Customs at 1:30 no consolation to me he got up at 8 am waiting for it and only had a handful of hours sleep since I pick up my husband from work at 2am. I'm going to pick my package up tomorrow but have not received confirmation the package was transferred to this location. I was told that it was definitely at my local depot, want to be delivered by 6pm and it was loaded onto a van at 7:54 am (although another tracker seems to tell me 11:54pm van loading) and was out for delivery. I watched footage for a half hour and the truck did not go by, much less stop. Called, "Will be delivered Monday". They were supposed to deliver my package on Saturday, 9/24 but they never came and they pied saying hey delivered it at 3:16pm and left it at the back door. Actually, I checked the camera on the other two daysno driver, no truck, no attempted delivery. Here's how it works: Scammers send fake emails with subject lines containing text that says something like "USPS Delivery Failure Notification." The emails claim to be from the U.S. FedEx is the worst. Generally, we make deliveries from 8 a.m. to 8 p.m. Monday-Friday, and on Saturday and Sunday for residential deliveries. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. UPS always come to the back door oh no not fedexThey left a note on the front door saying customer unavailable and business closedif they would have went to the back I would have got my package..never will I mess with fed ex again. For more information, please see our Ask Your Own Email Question. So a disabled cancer patient has now had nothing to eat nothing, to drink and no toilet break for nearly 11 hours, cos you cant afford to miss them, two days of work and pay missed for nothing. It is 1 pm I know nothing I don't know if I will ever get my package. Customer support has been absolutely zero help. Knowing how this works, I left the front door OPEN and have been sitting near the window all afternoon. Federal Register Vol. Was home & the security camera confirmed FedEx delivery never arrived. Our live arrival guarantee is immediately null and void if the customer is unavailable on the first Fedex delivery attempt. expect professionalism from the drivers who are getting paid to do a job. I own three properties, all with cameras pointing at the road. Guest and sponsored customers are ineligible for free shipping. Twice in one week said was delivered and it's not true.How can they get away with such fraud. NOT TRUE! It's very annoying because I went nuts wondering if I missed them, plus it just irritates me for some reason to be blamed when it had nothing to do with me. Same happened to me on line tracking showing Customer not available or business closed 6-2-17 607pm. I've had medications, perishable items, and other time-sensitive items delayed. At 8, I check the tracking info again and it says a delivery attempt was made at 4:01 PM, new delivery day is tomorrow. $33.50 per package (delivery 1 day after the original scheduled delivery date) $22.50 per package (delivery 3 days after the original scheduled delivery date) $14.50 per package (via FedEx Ground or FedEx Home Delivery) *These services start at $5.55 per package but vary based on location. It isnt the first time. I wasn't going to waste another day waiting for something that most likely wasn't going to happen. 3 FREAKING TIMES ! Customer support has been absolutely zero help. customer service is worthless! Most times, they promise a call from a manager within 24 hours. And how I now have an expensive box of Trulicity and Insulin that I can no longer use. SameDay City Courier. And after all . The package was supposed to be delivered a 6:05 pm I was sitting here watching tv my wife was out in the hallway for over twenty minutes talking to a neighbor. The UPS item arrives Friday before 9am. Once -- I was told that it is a common occurrence to bolster statisitics so that the driver/independent contractor looks better. After the trial period, you will be billed $98.95 every month and sent a new supply of whatever item you claimed as a reward. I assure you your driver's aren't worth a crap! Just say delay due to weather, not because I wasn't available. Any suggestions on the best way to escalate this issue? They claim to attempted to deliver a large package( bike in a very big box) and what they did was deliver an item that was supposed to have been here yesterday, walked up, dropped in halfway to the door and drove off. Delays,delays delays! Very disappointing. SUCH A SCAM ! no slip left any doors, add when i review my home cameras no one came to my house that day they are liars, Privacy Policy. Yes, it is a fake message, please ignore or delete the email. CashorTrade is a digital platform that connects sellers and buyers of event tickets and passes (Tickets) and event-related merchandise via its website (www.cashortrade.org), its mobile application(s), and/or any current or future associated platforms (collectively, the Site)The terms CashorTrade, we, us, and our refer to . I live in a major city, and I have security cameras all around my house. I consistently have this problem with FedEx. ---For home, wedding and event decor. for destinations within the 50 states. Was not. (See also FCC Consumer Guide: One Ring Phone Scam) This time, the representative tells me someone will redeliver my package that same evening. ur one pkg does not revolve around fedex so chill, You're the fn lazy [censored] delivery driver [censored]. More wonderful service from this terrible post office - text sent to me at 12:28 pm informing me item was out for delivery at 12:19 pm, next text states item is available for pickup as of 12:16 pm. The TxDMV told NBC 5 Investigates it cannot switch to metal temporary tags without a change in state law, but an agency spokesman said the department is willing to discuss any new proposals with . Residential deliveries may be eligible to be redirected to a nearby FedEx location or participating retail location like Walgreens or Dollar General to be held for pickup for up to 7 days. You can reschedule a delivery by going to FedEx.com, an easy way to make sure you don't miss out on something important. Screenshot the text and the website (including the URL) and then delete the text. FedEx: abuse . That's why I track my packages. This lying helps them with their statistics. Buy BLG MAUSER M-15 SD 22LR FAKE: GunBroker is the largest seller of Other Rifles Rifles Guns & Firearms All: 959463694 . I will never ship with fedex again, Yes its true their tracking is not accurate at all ! Ok whatever, stuff happens no big deal. The best was when I recently called FedEx to inquire about an alleged delivery attempt that didn't happen. The status changed to delivery exception AND THEN the fed ex truck pulled up. When I called customer service they of course pretended to be stupid and claimed that the driver put in the notes that he was unable to reach anyone.. FLAT OUT LIES! But what can we do? Liar liar pants on fire! u need to stop acting like fedex only dlvrs one pkg. I call customer service. Please help. I went downstairs, there was NO door tag, and the office did not have my package. I spent two hours on a three-way call with my pharmacy and Fedex about Called will be delivered Tuesday by 8:00PM. So I find out that Friday night my item via FedEx ad been sent to France for no reason, its quite clear that things can leave the Netherlands and arrive in the UK without having to go via France since two items are dirty done that and arrived with me! FedEx Issues Reports Latest outage, problems and issue reports in social media: rhetoric & crying (@sarcasticsip) reported 33 seconds ago @FedExHelp received a notification that my $200 package was delivered. I received an email FedEx made second attempt to make a delivery, with 58412233520000. 81, No.149, : [FR Doc. I work at home so I'm home all day long and the bell never rings, no knocks on the door; yet, "unable to deliver because business was closed or nobody available". Threat prevention experts warn that shoppers expecting package deliveries from top shipping companies such as FedEx, Amazon and UPS could be subject to fake delivery notices. I don't understand how no driver actually attempted to reach me. I will not be waiting for it any longer and I certainly wont be missing any more days of work any more wages or making my husband without feet walk to work since theyve just changed his uniform from trainers to a suit and shoes. By agreeing to pay the small shipping fee, you're also signing up for a 14-day trial to the company that sells the scammy products. I was trying to make sure it is - Answered by a verified Email technician. What are my options here? FedEx sucks! dealing with this RIGHT NOW! I'm awaiting an alcohol delivery requiring a signature. Before I know it, without a ring of the bell much less even stepping out the truck he peels off. I always have problems with fed ex saying business closed when I live in an apartment complex. I have a very important package that was supposed to be delivered yesterday. I live in an apartment complex and I sometimes feel this is why they do this. I wait outside by the mailbox and nobody comes. If your package wasn't automatically redirected, and you don't want to wait for a reattempted delivery, you can use FedEx Delivery Manager to request that your package be redirected to a nearby FedEx location or participating retail location. I stayed home all day waiting for my package. Absolutely not true, outside lights on sitting near door. Especially the package does not require a signature! Another was a normal mail send CD. The tactic is not new, and has been used almost continually by malware distributors since at least 2008. They offer their apologies (thanks?) I've been struggling for months with FedEx packages showing "delivery attempted" on the tracking, without any delivery attempts being made. For example: fake price of $1 For example: very unhealthy animals, noting this is somewhat subjective and can be difficult for us to assess Do NOT report this for: . HORRIBLE. No delivery attempted! Available for pickup is indicated on tracking status but there is no paperwork (tag) to do so. This comment was posted by a verified customer. 16 (opinions to this review) The worst service ever 13 (opinions to this review) They lie to your face and they are very rude on the phone if you can get a live person. This attempted delivery claim is BS! I was home and no attempt to even bring it out. I find it bizarre that all these courier companies claim to be reducing emissions and carbon footprint yet they unnecessarily take something into a country they did not need to go via I was not on the way! FedEx is warning customers about a new scam in which people receive text messages or emails with a link to set "delivery preferences" that tries to get them to enter their credit card information. Its complete bullshit. These fraudulent e-mails are the unauthorized actions of third parties not associated with FedEx. Ive been jerked around for over a week now. I get the same sorry I assure you line. Ok whatever, stuff happens no big deal. POSITION SUMMARY: Under general supervision, the SameDay City Courier provides courteous and efficient delivery and pick-up of packages and FedEx Office customer orders, checks . I sat by the bay window watching to be sure to catch the driver. Customer was not present I was home all day I live in a senior citizen building . Hello Olivia, your FEDEX package with tracking code GB-6412-GH83 is waiting for you to set delivery preferences: e3fmr [.] If they'd left a door tag, they would at least have something to cover up that lie, but I am at my wit's end. He didn't even arrive and he changed to delivery exception. To ensure the long-term success of your business, it is essential to set up a framework for the prevention of fake delivery attempts. It happens for a multitude of reasons, including: I decide that I can't trust the drivers anymore; I go the website and change the package destination so it is shipped to the nearby FedEx facility. Or is the idiot the driver that I'll pick it up myself. FedEx says that indicators that an e-mail or SMS message might be fraudulent include: Unexpected requests for money in return for delivery of a package or other item, personal and/or financial . 1 day the FedEx was dispatched & the day after another shipment sent via UPS. I've done everything I'm supposed to do, but FedEx is being incredibly frustrating and unreliable to the point where I feel my stuff just got lost, but they don't want to tell me. Was told the package was signed for but the signature is fraudulent. If a delivery attempt fails, the customer will typically have to contact FedEx about the problem with the package. I don't use FedEx anymore for the same reason but other people do and it's so frustrating! Keeping in mind that this location is only 30 minutes away from my house This unique string of lights has a 1.9m lit length, which offers you great versatility when highlighting or decorating a . Yet again I picked my husband up from work at 2am and got up at 8 am to await the parcel again. The first box came at 1:45pm. Yes, it did mean one of us would have to be home, but hey, it had been three days now. I checked my ring camera and there was no activity. The next day they confess the packages were sent back to delivery and would be delivered on Monday (today). Did the driver just decide he had a long day and bail on a bunch of packages l, marking them undeliverable at 4pm? FXO: Any (United States of America) SCHEDULE: M-F 11:30 AM-7:30 PM. This was on a Saturday. The news comes as . I ordered 3 lots of items from Holland, 2 were F1 Merch so cake from the same warehouse. Ive been home all day watching out for it. FedEx does not request, via unsolicited mail, text or email, payment or personal information in return for goods in transit or in FedEx custody. Never have this problem with UPS or Amazon. Fed Ex LIES! Checking delivery status is worthless, it always says delivery by the end of the day. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I have had 2 experiences where your drivers lied about an attempted delivery. These mails are medication; some of which are sensitive to temperature. 3 of us were awake and home! Yes Fedex hires convicts and felons now to deal with your packages now! Im in your situation right now. Go online, schedule the redelivery, thinking maybe it was a different driver on Saturdays. I called customer service twice. I was home all day to receive it. Who is truly the idiot? . I can't even track the package because the system at ill reads that it was delivered on Saturday, 9/24. Or is there even any point. This review was chosen algorithmically as the most valued customer feedback. They need new management. I just had this happen today with a FedEx delivery. I literally watched a fed ex driver pull into my complex one day when I was supposed to have a package delivered. Just tells me another attempt will be made. Subject: Dear Customer. Simple as that. Report it to the Federal Trade Commission at ReportFraud.ftc.gov. You'll need your tracking number or door tag number to submit the request. I call customer service again and get the exact same song and dance. Or even UPS or FedEx. 25-626-SC] Special Conditions: The Boeing Company Model 787-9 Series Airplane; Dynamic Test Requirements for Single-Occupant Oblique (Side-Facing) Seats With Inflatable. Yet when I track the package it says an attempt was made 10 minutes ago while I was literally sitting by the door watching the street. Most times, they promise a call from a manager within 24 hours. This is ridiculous. The fake delivery notice will include a call back number with an 809 area code, or other 10 digit international number. Generally, we make deliveries from 8 a.m. to 8 p.m. Monday-Friday, and on Saturday and Sunday for residential deliveries. Sitting in my window for 10 1/2 hours and my husband leaving at the precise time they claimed that I was a close business at 4 pm which is ridiculous cause Im a residential home why did the guy not tell me on the phone that this had happened since I found this out 27 minutes later they told me they were available on the phone till seven but yeah I called back immediately and they were closed! Thank you. It was dug to be delivered on Monday, of course it couldnt be delivered on Monday because it wasnt in the country until afternoon. I expect that kind of laziness and deceitfulness from them, but not from fedex Report the text message to FedEx at abuse@fedex.com. The criminals (bogus Fedex admin) inform the victims that they have received a parcel and need to claim it. No note was left either. #1 "We made a delivery attempt: 02/11/2021 3:10PM. An AARP survey found three-quarters of its respondents plan to buy at least one gift card this holiday season. This isnt the first time theyve lied about not being able to deliver. I am home all day and have a perimeter video security system, so I know when a delivery attempt has been made. According to a Jan. 7 update on the USPIS website, some customers have been receiving fraudulent messages in their email inbox that include these three words in the subject line: "Delivery Failure Notification." "If you ever receive an email about a package delivery or unpaid online postage charges, be careful," the USPIS states on its website. Why do people still use them? I explained all about the fact that I expected it the day prior, it hadnt come today and all the previous issues Ive had- I live on a main road, next to a main post office but this happens to me all the time- couriers drive on my street and drive off again (so they can be tracked as having been on the street), take a picture of the bin over the road and say Im not home (I got out of the van why not just deliver but coming to the right side of the road may help! I certainly hope my package wasn't lost. When FedEx sends e-mails with tracking updates for undeliverable packages, we do not include attachments. So, I had to bother a neighbor to drive me up to the parcel pending box to get my box of very expensive medicine. We reserve the right to choose carrier (UPS, FedEx or USPS); however, if you have a request, please feel free to ask and we will try to accommodate. Bish, I'm telling you I was outside waiting when they supposedly attempted the second time, I was home the first time as well. I didnt get an apology about this until 230 the next day, when my item was supposed to be out for delivery. Find out the secret message behind FedEx's logo. Full time. Unbelievable and as customers, they expect us to just accept it and forgive them. They file a report since this is "unacceptable" and assure me that I'll receive the package the next day. They usually get all the Fedex and UPS packages for the resident. Same thing happened to me today. Happened again today -- claimed delivery to my front door while I was staring at it the entire day. I WAS at home. I hope my package wasn't lost! I really feel like the drive decides he doesn't want to go out of his way so he can get done early. It is FedEx drivers' JOB to deliver packages not sit their lazy behinds in the truck and LIE about doing their jobs because they assume you are not home and therefore they will not get caught. There is someone there 24/7 when a package comes the resident is called and the package is delivered to their apartment. This isnt a new iPad or something I dont need Im being a baby about, its parts for a machine that keeps several people employed and its 100% down until I can get it back together. Funny thing is, I got two other items from the Post Office today so the only excuse I can think of is they forgot to bring it with them when doing . The website that is shown in the fraudulent text message is www.b3smg.info. First they lied and said they attempted delivery last week. Postal Service or one of the other delivery services and contain fraudulent information about an attempted package delivery. FedEx claims "delivery attempt was made" but three separate cameras show that was a lie. Cookie Notice ComplaintsBoard.com is a leading complaint resolution website on the Internet. The same thing has happened to me several times. Customer was not present and Business Was closed! Cookie Notice Anyways my door buzzer is in the back not the front. I have proof. They are shameless blatant liars!. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Reporting Fake Messages. Called, told "Driver attempted delivery but not one was at premises." My pharmacy sent out another box only to have Fedex once again deliver the box right into the hot parcel pending box. has no pride honor or professionalism in his job. Fedex 942 S Shady Grove Rd Memphis, Tennessee United States Phone: Web: Fedex.com Category: Shipping Fedex FedEx Driver lied about delivery Memphis Tennessee Business Rating: (1) Rate this business Tell us has your experience with this business or person been good? If an exception occurred, okay, but don't lie about it. Here's what it might be thinking: Delivery will be attempted again on the next business day." " Delivery exceptionCustomer not available or business closed " No, you didn't. I made sure my time off today lined up with when the drivers usually come and I was here. Date of experience: 07 December 2022 LA Lyn A 10 reviews GB A day ago Worst carrier, ETAs are never met and our The complaint has been investigated and resolved to the customers satisfaction. These scams frequently attempt to get you to reveal financial or bank account information. Cue that skeptical little voice in your head. Tracking says it out for delivery but never gets delivered! In order to get FedEx to deliver the package, the victim has to access a webpage where they need to fill out a survey. I assure you it'll be delivered by the end of the day. I feel they are withholding items that I paid for or even possibly stolen them. If you receive any of these or similar communications, do not reply or cooperate with the sender. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. When I call the customer service line they give me the COVID has impacted operations line everyone has been using as a boilerplate excuse for the last three months. They're awesome! FordParts.com reserves the right to change program details at any time without obligations. When I tracked the package it said, "Delivery attempted--no one at home" and like in your case, there was no paperwork left at my front door. ), couriers in only the red vans and no uniform so when they do pull up outside you dont recognise who they are but they make no attempt to come to my door and if they do they dont knock or ring the doorbell they just throw a pre-fill-in card through the door when youve bothered to come up to my door why would you not just knock or use my doorbell?! Today the next day I am still waiting for my package like yesterday the tracking states on truck for delivery . This just happened to me today and I'm so annoyed! Offer applies to FedEx standard shipping only, up to 40 lbs. Just stick with USPS if you can, since they are Government and they go through a much longer and rigorous hiring process to filter out the "badniks" and i never had a single USPS package go missing. I have never once actually received a call back. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I am currently trying to resolve another situation so far. What I mind is being lied to. I didn't even get a door tag. Not even a drive by as they would have had to turn around in front of my house. Only Fedex! He says he used to witness other workers there, stashing boxes behind pallets, stealing the contents while still scanning the box. Well it's Friday, the facility is closed, and when I check tracking, my package is still in transit. Also he used to witness employees throwing boxes on purpose, playing basketball with parcels and purposely dropping and sitting on them Multiple times I have experienced Fed Ex claiming delivery when it did not happen. Posted: November 21, 2022. Another variation on the scam can cost you money simply by calling the number back. Again, you should never click on a link that you think is coming from a spammer. A fake delivery attempt is one of the major challenges in the prevailing age of eCommerce that plagues every eCommerce seller. It should have been delivered this morning after it was loaded on a truck, and then 1 hour later, put in as delivery attempt failed! I stayed home from work and never got a ring at the door, but upon checking the tracking it stated that the Delivery Exception occured. FedEx is one of the largest delivery companies in the US with 2.81m domestic deliveries in 2020, so it's no surprise that scammers are using the FedEx brand to target unsuspecting customers with delivery scams. 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